Why employee is not receiving the e–Pay slip ?
If the employee is not receiving the payslip make sure about these things:
01. Check the "Email Setup" of the company under "Admin" module in the "Manage Company".
02. The email address of employee should be correct in the Contact information of "Personal Info" under the "Employee" module.
03. "Email ePayslip" must be enabled in "Pay-slip setup" of "Manage Company" under the "Admin" Module.
04. "Email Payslip" should be "Yes" for the "Salary Info" of an employee under "Employee" module.
Product Version: SMEPayrollTM Version 11
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